Singapore Institute of Legal Education

Event Date

From Wednesday 28 Aug 2019 - 03:00 PM To Wednesday 28 Aug 2019 - 05:00 PM

Venue

160 Robinsons Road, Singapore Business Federation Centre #06-01 (Seminar Room 1 & 2) Singapore 068914

Organiser

The Law Society of Singapore

Practice Area

Professional Skills

Training Level

General

Public CPD Points

2

Event Outline

Managing clients in a professional services practice is never easy, particularly when confronted by a challenging client, be it a client who is overly aggressive or demanding, secretive, hostile, vengeful, mentally ill or one who is unwilling to accept advice rendered. How do you go about identifying and understanding their motivations? What practical steps can you take to protect your practice and neutralise their behaviour towards you?

Event Link

LSS-60G-190165

Event Attachment

LSS-190165_EventBrochure.pdf

Seminar on Challenging Clients, Challenged Lawyers